Shipping

Free Standard Shipping to United States addresses (usually in 5 - 8 days).  I use USPS to ship. Because Standard shipping times can vary, I cannot guarantee delivery by a certain date.   

I only ship to addresses within the United States.

If you need your item quickly please choose a Priority Mail Method which will add to your cost.

All ready to ship pieces are mailed 48-72 hours after payment is received, Monday-Friday. Items are shipped according to your choice when purchasing. Free shipping is First class or priority or UPS depending on the timeline and cost for that day. You will receive an email with method and tracking information.  Turnaround time for all custom made and pre-order pieces are written in said listings when available.

Rocking Glass Studio cannot be held responsible for lost, damaged, or stolen packages. Any packages marked as delivered by USPS/UPS, but are not received are the responsibility of you and your local Post Office or UPS office. Please contact your local Post Office or UPS office for these rare instances/situations. For international customers, please be advised that Rocking Glass Studio is not responsible for any potential customs fees or tariffs.

Terms of Use

Most items on this site are one of a kind. If there is a problem or need for an exchange (see terms policy) it will be impossible to exchange for an identical item. 

For additional care instructions see the tips, care and use page.